Legal Documents

Khalaghor Privacy Policy

Khalaghor takes the security of your personal data seriously. This privacy policy clearly explains how your data is collected, why it is retained, and how it is kept secure.

Last Updated: January 2026

How your data is kept secure

Every piece of your information at khalaghor is kept with the highest level of security.

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SSL encryption
All data transmissions are protected with 256-bit SSL/TLS encryption, so third parties can never access your information.
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No data selling
khalaghor never sells your personal data to advertisers or third parties. That is a core commitment we stand by.
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Secure Server
Your data is stored on servers protected by international-standard firewalls and security systems.
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Your Control
You have the right to request access to, correction of, or deletion of your personal data at any time.
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GDPR Compliant
khalaghor complies with international GDPR and data protection regulations. Your privacy rights are fully respected.
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Data breach notification
In the event of a data breach, we will notify affected users within 72 hours and take immediate action to resolve the issue.

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1. What data we collect

Khalaghor is committed to a transparent and trustworthy relationship with you. That's why we're clear about exactly what data we collect — and what we don't.

Information you provide directly:

  • Name, date of birth, and gender (collected at registration)
  • Mobile number and email address
  • Home address (during KYC verification)
  • National ID or passport details
  • Payment method details (Mobile Pay/Nagad number)

Information collected automatically:

  • IP address and device type
  • Browser and operating system information
  • Time spent on site and pages visited
  • Login time, location data (approximate)
  • Cookies & Local Storage Data

What we do not collect: khalaghor never stores your bank account PIN, card number, or password. Payment information is processed directly by the respective payment gateway.


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2. Why we retain your data

Khalaghor collects your data only for specific, legitimate purposes. No data is retained beyond what is necessary.

Data Type Why it is retained Legal Basis
Identity & Contact Information Account creation and verification, service delivery Contract performance
Payment Information Transaction processing, fraud prevention Legal Obligation
Usage and log data Security & Technical Troubleshooting Legitimate interest
Cookie data Session management and remembering your preferences Consent
KYC Documents Identity verification, AML compliance Legal Obligation

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3. How We Use Your Data

Khalaghor uses your data for the following purposes:

  • To create and manage your account and complete KYC verification.
  • To process deposits, withdrawals, and other financial transactions.
  • To detect and prevent suspicious activity and fraud.
  • To provide customer support and resolve your complaints.
  • To send promotional offers and updates (only with your consent).
  • To improve the site experience and develop new features.
  • To meet legal and regulatory obligations.
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We only send marketing emails if you gave consent at registration. Every email includes an unsubscribe option you can use at any time.


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4. Cookie Policy

Khalaghor uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience on the site.

Types of cookies we use:

  • Essential cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
  • Functional Cookie: To remember your language, theme, and other preferences.
  • Analytics cookies: To understand which sections of the site are used most (anonymous data).
  • Security Cookie: To detect fraud and bot activity.
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You can disable cookies through your browser settings, though doing so may affect the functionality of certain features on the site.


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5. Sharing Information with Third Parties

Khalaghor does not sell or rent your data. However, it may be shared with trusted third parties in limited cases:

  • Payment processors: To process transactions (only the information necessary).
  • KYC service provider: Through a secure process for identity verification.
  • Technology partners: For site operation and maintenance.
  • Regulatory Authority: To government authorities when required by law.

All third parties are bound by strict confidentiality agreements. They may only use your data for the specified purpose and cannot share it with any other party.


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6. Data Retention Periods

Khalaghor does not retain your data longer than necessary. Different retention periods apply depending on the type of data:

  • Account data: for as long as the account is active, and for 5 years after closure.
  • Financial transaction data: up to 7 years as required by law.
  • KYC documents: 5 years after account closure.
  • Log & session data: 12 months.
  • Marketing data: deleted immediately upon withdrawal of consent.
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Once the retention period ends, data is permanently and securely deleted. Nothing is kept beyond what is necessary.


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7. Your Rights

As a khalaghor user, you have the following rights regarding your data:

1

Right to Know

You can submit a request to find out what personal information we hold about you.

2

Right to Rectification

You can request that incorrect or outdated information be updated.

3

Right to Erasure

You can request that your data be deleted in certain circumstances.

4

Right to Data Portability

You can request a copy of your data in a portable format.

5

Right to Object

You have the right to object to the processing of your data for marketing or profiling purposes.

6

Right to Restrict Processing

In certain circumstances, you can request that processing of your data be temporarily restricted.

To exercise any of the rights listed above support@khalaghor.bizto email us. We will respond within 30 days.


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8. Protection of minors

Khalaghor is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If we discover that an account was created by a minor, it will be closed immediately and all stored data will be securely deleted.

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If parents believe their child is using khalaghor, please immediately support@khalaghor.bizto get in touch.


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9. Privacy Policy Changes

Khalaghor may update this Privacy Policy from time to time. For any significant changes, we will:

  • We will post a clear notice on the site.
  • We will send a summary of the changes to your registered email.
  • We will update the "Last Updated" date at the top of the page.

Continued use of khalaghor after any changes will be considered acceptance of the updated privacy policy.


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10. Contact us

For any questions or complaints regarding this privacy policy, please contact our Data Protection team:

  • Email: support@khalaghor.biz
  • Response time: within 24 hours on business days.
  • Live Chat: available 24/7 from any page on the site.

Khalaghor respects your privacy. Play safely with us and let us know directly if you have any concerns.


General Privacy FAQs

Answers to the questions on your mind

No. khalaghor does not sell or use your data for third-party advertising. We only send our own promotional messages, and only with your consent.

Yes, completely safe. khalaghor never stores your full payment details. Transactions are processed directly through the relevant payment gateway (Mobile Pay/Nagad), and all communication is SSL encrypted.

Email support@khalaghor.biz with your account details and submit a "Data Deletion Request". We will process it within 30 days. Note that some data may need to be retained for a set period due to legal obligations.

We only collect approximate location data based on your IP address, which is used for security purposes such as detecting unusual login activity. We do not track GPS or precise location.

Every marketing email includes an "Unsubscribe" link at the bottom. Clicking it will immediately stop all marketing emails. You can also opt out by contacting support.

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Your data is safe — get started with peace of mind

Your privacy is fully respected at khalaghor. Join our secure platform and enjoy the best betting experience.

18+ · SSL Secured · Data Never Sold

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